The Psychology of Case Management

Compassion-Focussed Therapy with Dr Alice Nicholls, PsychWorks Associate psychologist

In this episode Dr Alice Nicholls tells me all about CFT and its potential for personal injury work. We discuss the interactions between our threat, drive and soothing systems; the effects of an overly critical internal voice; ways to activate the soothing system; the need for compassion in case management; some tips for personal injury professionals; framing experiences with CFT; fighting criticism with compassion; and how we can generate compassion in difficult circumstances.

Top tips for managing care teams with guest Dr Stavros Orfanos, PsychWorks Associates psychologist

Today I'm talking to Stavros about the lessons for case managers from his research into group processes: how groups work; optimizing teams to ensure engagement; monitoring conflict and avoidance; being proactive; what to do when groups break down, and when to bring in help.

Guest: Dr Stavros Orfanos

Presenter: Dr Shabnam Berry-Khan

Editor: Emily Crosby Media

Living our best life: why we all need to tame our inner critic

Shabnam's reflections as host to (a) a new podcast and (b) an established inner critic: from triggering and tracing, to taming your critical voice; allowing yourself balance and fairness; finding supporters; acknowledging positive statements; thinking about how other people see you; and giving yourself space.

Written and presented by Dr Shabnam Berry-Khan, PsychWorks Associates

Edited by Emily Crosby Media

The role of trauma in injury work with guest Dr Marianne Trent, Good Thinking Psychological Service

Today I’m joined by Dr Marianne Trent to talk about grief and trauma, including Compassion-Focused Therapy; grief as unfairness and loss; safety and containment; the whole family; fragility; tips for working with trauma; avoiding re-traumatisation; The Our Tricky Brain Kit; The Grief Collective book.

Guest: Dr Marianne Trent

Presenter: Dr Shabnam Berry-Khan

Editor: Emily Crosby Media

How to work with challenging behaviours with guest Dr Alice Nicholls, PsychWorks Associates psychologist

I’m joined once again by Dr Alice Nicholls to discuss the management of challenging behaviours, including brain injury, definitions, examples, reasons, consistency in management, team collaboration, working hypotheses, practical steps, data collection for prevention, unmet needs, and Dr Alice’s top three tips!

Guest: Dr Alice Nicholls

Presenter: Dr Shabnam Berry-Khan

Editor: Emily Crosby Media

Managing stress for clients and ourselves as practitioners with guest Dr Alice Nicholls, PsychWorks Associates psychologist

Dr Alice Nicholls from PsychWorks Associates returns to discuss stress, its symptoms and triggers, & what we can do to mitigate it.

We talk about the theory, burnout, supervision, coping strategies, accepting ‘good enough’, mindfulness & more.

Guest: Dr Alice Nicholls

Presenter: Dr Shabnam Berry-Khan, PsychWorks Associates

Editor: Emily Crosby Media

The value of the Therapeutic Alliance with guest Dr Alice Nicholls, PsychWorks Associates psychologist

Our 1st episode! In it, I talk to Dr Alice Nicholls from PsychWorks Associates about how to cultivate productive client relationships.

Covering trauma, values & transparency, religious/cultural factors, professional boundaries, rupture-repair etc

Presenter: Dr Shabnam Berry-Khan, PsychWorks Associates

Editor: Emily Crosby Media

The briefest of introductions to the podcast

What the podcast is all about... in a single sentence.

A 2-min 'welcome' to the Psychology of Case Management podcast

The show that helps Personal Injury professionals use psychological ideas to achieve more for catastrophically injured clients by maximising rehabilitation outcomes and achieving the best level settlements possible.