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The show that helps Personal Injury professionals use psychological ideas to achieve more for catastrophically injured clients by maximising rehabilitation outcomes and achieving the best level settlements possible.
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Thursday Oct 07, 2021
Thursday Oct 07, 2021
This week’s podcast looks at managing care teams through an HR lens, and the expert eye of Cecily Lalloo, whose company has a specialism in care sector HR, including case management. She talks to us about the importance of empathy, training, communication and relationships, working at the speed of the family, and sometimes having to let people go.
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